I wanted to visit the studio of Zadd & Eastman so, so badly when I was in Trinidad over the Christmas holidays; it's no secret that I greatly admire their design aesthetic. But alas, contacting the designers and finding their studio proved to be much harder than it seemed.
My logic went as follows: "The south of Trinidad is right there - not more than a mere 90 minute drive. And the Fashion Week of Trinidad & Tobago site has a designer directory with their contacts, so I'm sure I can call them and book an appointment!"
Well, talk about having faulty logic in this instance. Their studio number? Rang for minutes on end, for numerous tries; didn't even go to an answering service. A message to their email address? Unanswered thus far, and I'm on two minds whether or not to send a follow-up message.
Maybe they have since changed their contact information and have relocated. Maybe, they're working on a new website for the collection - which I still love, by the way - and needed the supposed new contact information for the site. A thousand maybe's...
At any rate, it's a bad look for a growing brand, and I'm duly disappointed. How are potential customers (a.k.a, everyone outside of the inner sanctum of a designer's intimate circle of friends) supposed to see the apparel and order pieces, if they can't find or contact the designer's studio?
LMN Harris.
